6 Things Every Business Owner Should Know


Running your own business is a dream come true. You get to pursue your passion and share it with the world while living out your life-long ambitions.

However, being a small business owner is challenging, and achieving success requires a lot of commitment.

If you run a business, or perhaps you’re just thinking about starting one, then here are six things that you should know.

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1) The Importance of Engaging with Customers

Customers are vital to your success, so it’s important to engage and connect with them. When you know what they want you’ll be able to provide it.

Reach out on social media. It’s a great place to interact with them, build up brand awareness and secure loyalty. Be sure to respond to every review, good or bad, so they know that you care.

Fostering customer loyalty should be a priority as over 50% of customers will make frequent purchases from companies that they prefer.

2) Find Out Who Your Competitors Are

Take some time to investigate who your competitors are. Find out what they’re doing and, more importantly, find out what they’re not doing.

Don’t be afraid to learn from you competitors, either! Keep up to date with what they’re offering, and if there’s something that they’re not doing that your customers are looking for, then you’ll be perfectly positioned to fill the gap in the market.

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3) Consider Rentable Meeting Space

Covid-19 changed the way we live and work. Now, while much of life has returned to normal, businesses have come to realise that they may no longer need
permanent office space.

Get in contact with the experts at 3M Business Innovation Centre and rent the perfect meeting rooms for those important face to face encounters with your clients.


4) Know Who to Contact for Help

It’s natural to struggle at times, and while asking for help doesn’t always come easy, there are resources out there to call on if you need them.

A great place to start to find some extra support is the government’s website. They offer lots of good advice to help you with your business troubles.


5) Learn How to Adapt

The market can change in an instant, so you need to be prepared for any sudden shifts, especially if you’re yet to make a name for yourself – you won’t have the long-standing history of those bigger companies.

Adaptability is the best way to achieve your business growth, and is vital to your company’s longevity. Use market research in order to retain a competitive edge and continue to provide a service that your customers want.

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6) Discover a Love for Technology

In the 21st century you need a website, even if you don’t conduct the majority of your business online, this will be how people find you.

We are spending more and more time in front of our screens, so if you invest in a good website and digital marketing, you’ll be able to draw in more customers.

Do you have any tips for fellow business owners? Share them with us in the comments below!