Retail industry

Harvey Nichols plans serious rethink as profits plunge 30%

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Sales at luxury department store chain flatline prompting management to expand growing website operation and further revamp stores

Luxury brands are failing in their storytelling

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Luxury has a rich heritage to draw on – why aren’t brands telling stories better? There are lessons to be learned from new players

From Serbia to Morocco: my hunt to find Burberry fakes

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Photographer Toby Leigh explains why he spent a decade hunting down fake Burberry checks, from Serbia to Morocco to north London

Sneaker peak: how Phoebe Philo made trainers high fashion

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The Céline designer’s dedication to the style blazed a trail that legions of fashion fans followed. But is she about to tread a different route?

Luxury brands must redefine the way they do business

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Retailers cannot solve the economic slowdown in China by opening more stores. Instead, they should focus on services and experiences