Online luxury retail proves that smaller and newer brands can shake up incumbents

2012 Luxury Online Experience Index (LOEI) survey   Wealthy shoppers with minimum annual income of $150,000 rated the online experience at websites of 10 traditional luxury retailers and 16 online-only retailers in the 2012 Luxury Online Experience Index (LOEI) survey by the independent New York-based Luxury Institute. LOEI scores include evaluations of a site’s navigation, … Read more

L’Occitane and Westin Hotels are digital geniuses in emerging markets

New L2 Study Ranks Digital Competence of Over 100 Iconic Brands in Brazil, Russia, and India L’Occitane ranks #1 in both Brazil and Russia, and Westin Hotels & Resorts leads in India in the new L2 Digital IQ Index: Brazil Russia India. The Index, the first study of its kind, measures the aptitude of over … Read more

IroniK, artistiK and iconiK. The capsule collection of dresses from Karl

Karl dresses. The Limited edition IroniK, artistiK and iconiK, the capsule collection of dresses from Karl, launched exclusively on net-a-porter, consists of five chiffon evening dresses with a “rock” edge and prices starting at 800 euros. Only 50 models of each dress will be available, as the Karl Lagerfeld conceived this limited edtion as collectors’ items. … Read more

Net-A-Porter – first major foray into the China luxury e-commerce market

Chinese e-commerce platform Shouke Limited is set to be acquired by the London-based luxury online retailer Net-A-Porter.com, marking that company’s first major foray into the China market. The members-only Shouke shopping website was only one of many well-capitalized luxury e-commerce platforms to spring up in China in the last couple of years, and the country’s … Read more

Iconic, but Immobile. The inaugural L2 Prestige 100: Mobile IQ

What about your mobile competence? L2 Prestige 100: Mobile IQ: study Sephora, Nordstrom, Macy’s, NET-A-PORTER and Bloomingdale’ssecure the top spots in the inaugural L2 Prestige 100: Mobile IQ report that measures the mobile competence of 100 brands. The Mobile IQ distribution reveals a significant, widespread underinvestment in mobile, as nearly half the brands were designated … Read more