Sean Davoren, the Savoy’s Head Butler, and Professor David Foskett, MBE, CMA, Head of the School of Hospitality and Tourism at the University of West London, are the co-authors of the first official textbook on butlering and lifestyle management to be published next spring. “The global demand for butlers and lifestyle managers has grown rapidly … Read more
Conversational Relevance study by Brodeur Partners measures brand resonance across thousands of online conversations What really matters when it comes to online conversation about hotel choice? Brodeur Partners looked into the heart of the topic and has come up with intriguing answers in the Conversational Relevance study that examined 18,000 web conversations across social networks, … Read more
W Hotels Tops 2013 L2 Digital IQ Index: Hotels; Intercontinental and Westin Tie for 2nd L2 Index measures digital aptitude of 57 hotel brands. W Hotels, InterContinental and Westin hotels earned the top spots in third-annual Digital IQ Index: Hotels study issued by L2, a think tank for digital innovation. L2 evaluated 57 prestige … Read more
Maldives to get Louis Vuitton resort The burgeoning list of luxury resorts in Maldives will be enriched in 2013 with a Louis Vuitton Moët Hennessy (LVMH) resort. The luxury giant will built 46 luxury villas on the island of Randheli in Noonu Atoll. LVMH group’s hospitality portfolio include a boutique hotel in St Tropez … Read more
Guest satisfaction for hotels was down in every region of the globe during the second quarter of 2012, according to the Market Metrix Hospitality Index (MMHI), one of the leading provider of customer and employee feedback solutions for hospitality companies around the globe. The measure of perceived value for price paid, also declined in the … Read more
W Hotels hospitality brand will debut in Colombian capital of Bogota, one of the fastest growing economic hubs in Latin America, renowned for its fashion, music, gastronomic options, and historical significance in the region. Slated to open in 2014, W Bogota will be a part of a larger mixed-use development, which will also include premium … Read more