The high quality of the management systems at Muscat lounges has been confirmed
Oman Air‘s luxurious lounges at Muscat International Airport have just been awarded ISO certification, following an audit by Intertek Semco Certification AB. The First Class and Business Class lounges, which were unveiled earlier this year, have been awarded the ISO 9001:2008 certificate in recognition of its quality management systems.
The audit which preceded ISO 9001:2008 certification examined every aspect of Oman Air’s airport lounge management systems, ensuring that they are robust, adaptable and applicable to all areas of the lounges’ operations.
The award of certification to Oman Air’s lounges at Muscat International Airport follows the recent ISO certification of the airline’s supply chain management and is the latest step in Oman Air’s programme of ensuring the highest possible quality in all aspects of its business.
Richard Hodges, Oman Air’s Chief Officer Hotels and Catering, commented: “Oman Air is a luxury carrier and quality lies at the heart of everything we do. The First Class and Business Class lounges at Muscat are an excellent example of this – we offer outstanding hospitality within a relaxing environment which is perfect for preparing for your flight. Whether you choose the full a la carte dining experience or just a light snack, our menus will get your taste buds tingling, and our complimentary massages will ease away any tensions. The décor is elegant and refined, the atmosphere is soothing and services such as our First Class lounge-to-aircraft limousines underline the exclusivity that our guests enjoy. Ensuring that all this works perfectly requires excellent management systems and I would like to congratulate all the staff who have contributed to the achievement of this ISO 9001:2008 certification.”
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