Baume & Mercier extends US E-Boutique experience

Luxury watch manufacturer Baume & Mercier announces the launch of its E-Boutique on their US website, an online and over-the-phone personal shopping service. Baume & Mercier‘s shopping experience begins online and is followed by a personal phone call to ensure the customer finds exactly what they’re looking for, whether shopping for themselves or for a gift, for watches for women or watches for men. From color options to mechanical functions, Baume & Mercier‘s brand ambassadors help the customers find the perfect watch for their occasion. If preferred, the brand will coordinate a personal VIP appointment at an authorized retailer near the customer’s hometown, states Baume & Mercier.

Baume & Mercier’s E-Boutique features signature collections including Linea, Capeland, Classima, and Hampton.

“We’re thrilled to offer an engaging experience with our brand by phone. We’ve differentiated ourselves by offering ‘white glove service’ through a team of dedicated professionals. From customized engraving and elegant gift-wrap to private retail appointments, we’re establishing a memorable encounter from start to finish,” explains Rudy Chavez, President, Baume & Mercier North America.

Baume & Mercier just launched Celebrate Giving, a dynamic gift finder tool that lives in an app on the Baume & Mercier Facebook page.