Online luxury retail proves that smaller and newer brands can shake up incumbents
2012 Luxury Online Experience Index (LOEI) survey Wealthy shoppers with minimum annual income of $150,000 rated the online experience at websites of 10 traditional luxury retailers and 16 online-only retailers in the 2012 Luxury Online Experience Index (LOEI) survey by the independent New York-based Luxury Institute. LOEI scores include evaluations of a site’s navigation, … Read more