Elite Etiquette. Be sure you know before you go

New book, Elite Etiquette, cracks the culture codes.  Renowned cultural coach Dawn Bryan goes beyond the traditional rules of “etiquette” to explain the often unvoiced, assumed customs and terminologies that are a sign of belonging and a way of expressing respect within a culture. The first book of its kind, this comprehensive guide provides the … Read more

Etiquette lessons for Virgin Australia cabin crew

Voted ‘Best Staff Service’ and ‘Best Airline’ in the Australia/Pacific Region at the 2012 Skytrax World Airline Awards, Virgin Australia wants to take on Qantas as the airline of choice for business-class passengers. Airline’s cabin crew will be trained in etiquette and gourmet appreciation, as all flight crew must attend a program called Elevate. It … Read more