Knowledge, professionalism, politeness – most appreciated at luxury salespeople

What attributes are important among people selling them high-end goods? The most important attribute is knowledge, cited by 72% of respondents of the new Experiences With Luxury Salespeople WealthSurvey from the independent New York-based Luxury Institute. Respondents are wealthy shoppers with minimum annual income of $150,000reported average income of $310,000 and average net worth of … Read more

World’s largest oceanarium to transform Singapore in the number one family destination in the region

The Marine Life Park, World’s largest oceanarium to open in Singapore Say hallo to manta rays and hammerhead sharks! On 7 December 2012, Singapore will open world’s largest oceanarium. The Marine Life Park within Resorts World Sentosa will be home to over 100,000 marine animals from 800 different species – in over 60 million litres of water. … Read more

Guest satisfaction for hotels down during the second quarter of 2012

Guest satisfaction for hotels was down in every region of the globe during the second quarter of 2012, according to the Market Metrix Hospitality Index (MMHI), one of the leading provider of customer and employee feedback solutions for hospitality companies around the globe. The measure of perceived value for price paid, also declined in the … Read more

2012 North America Hotel Guest Satisfaction index study: luxury brand segment

Ritz-Carlton Hotel has once again ranked highest in the luxury brand segment, for a third year in a row by J.D. Power and Associates in their 2012 North America Guest Satisfaction Index Study. Two of Hilton’s hotel brands received highest rankings in the Study. Hilton Garden Inn achieved the highest ranking in the “Upscale Segment” … Read more

Marriott to double the number of hotels in the Caribbean and Latin America within the next five years

Marriott aims to double footprint in the Caribbean and Latin America by 2017 Marriott International plans to double the number of hotels in the Caribbean and Latin America within the next five years. The company said also it expects to double its presence in Colombia with the additions of Marriott hotels in both Cartagena and Cali. … Read more

JNA Awards calling for entries

The first of its kind in Asia, the JNA Awards is an international event to honour and recognise excellence and achievements in the jewellery trade with a focus on contribution and advancement in the Asian region. The Awards ceremony and gala dinner will be held on September 20, 2012, during the September Hong Kong Jewellery … Read more