Study: American Carriers Disappoint Majority of Fliers, but Upper Echelon Remains Satisfied
New Study Reveals JetBlue as the Leader in First and Business Class Travel within the United States. Airline Customer Satisfaction Declines as Costs Rise: J.D. Power Study Reveals Potential Brand Damage. A recent study by J.D. Power has revealed that despite record revenues in the airline industry, customer satisfaction with major airlines in North America … Read more