Luxury hotel satisfaction reaches record high: survey. Four Seasons, Kimpton and Hilton have the happiest guests
Hotel guest satisfaction has reached its highest level, according to the J.D. Power 2014 North America Hotel Guest Satisfaction Index Study. Four Seasons Hotels and Resorts, Kimpton Hotels, Hilton Garden Inn, each rank highest in guest satisfaction in their respective segments. Guests are happiest at these hotel brands. The Study is based on responses gathered … Read more